Privacy Policy
Effective Date: 10-sep-2025
At Denz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, mobile app, or physical store.
- Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, shipping address, and billing address.
Payment Information: Payment methods like card details, UPI, or other methods, processed securely through third-party gateways.
Usage Data: Information such as IP address, browser type, pages visited, device details, and usage patterns.
- How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill orders.
To communicate order updates, promotions, and offers.
To improve our website, products, and services.
To comply with legal obligations.
- Sharing Your Information
We do not sell your personal data. However, we may share your data with trusted third parties such as:
Service providers (e.g., couriers, payment gateways, IT providers) who assist in fulfilling your orders or providing services.
Legal authorities if required by law.
- Cookies & Tracking
Our website uses cookies to enhance your user experience and analyze traffic. You can disable cookies in your browser settings, but please note that some features of our website may not function properly without them.
- Data Security
We implement robust security measures to protect your data from unauthorized access, loss, or misuse. However, please note that no method of data transmission over the internet is 100% secure.
- Your Rights
You have the following rights with respect to your personal data:
Access: Request a copy of your stored personal data.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Opt-out: Opt-out of marketing communications at any time.
- Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. In the event of significant changes, we will notify you via email or through a notice on our website.
- Contact Us
For any privacy-related concerns, please contact us at:
Email: support@denz.in
Address: [Business Address]
Third-Party Services
We may use third-party services such as Google Analytics, Meta Pixel, or advertising partners to help analyze customer behavior and improve our services. These third parties may use cookies or similar technologies in accordance with their own privacy policies.
Children’s Privacy
Our services are not intended for children under the age of 13 (or 16, where applicable by law). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will delete it immediately.
International Customers
If you are accessing our website from outside India, please note that your data may be transferred to and processed in countries where our servers or third-party service providers are located. By using our services, you consent to the transfer of your data to these locations.
Data Retention
We will retain your personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, or resolve disputes.
User Rights & Access
You have the right to request access, correction, or deletion of your personal data at any time. To do so, please contact us at [Insert Email]. We will respond within a reasonable time frame.
Sensitive Information Disclaimer
Denz will never ask for sensitive information like Aadhaar numbers, PAN card details, or banking login credentials. If you receive such requests, please ignore them and report them to us immediately.