Terms and conditions

Denz – Terms & Conditions of Sale

Overview

Welcome to Denz. By accessing and using our website or making a purchase, you agree to be bound by the following Terms & Conditions. These terms apply to all users, including visitors, customers, merchants, and contributors.

  1. Age Requirement

By agreeing to these terms, you confirm that you are of legal age in your jurisdiction or have obtained consent from a parent or guardian to use this site.

  1. General Conditions

We reserve the right to refuse service at any time. You agree not to misuse the service, including but not limited to unauthorized resale or distribution of products.

  1. Accuracy of Information

While we make every effort to ensure the accuracy of product descriptions, sizes, and images, variations may occur due to screen settings or other factors.

  1. Changes to Service & Pricing

Prices, products, and services may be updated at any time without notice. Denz is not liable for any changes that occur.

  1. Product Availability

Our product offerings are subject to availability. Certain products may be exclusive or limited and may be subject to restrictions depending on the situation.

  1. Billing & Account Information

You are required to provide accurate billing details. We reserve the right to cancel orders that are suspicious or deemed fraudulent.

  1. Third-Party Integrations

We are not responsible for any third-party tools, websites, or links provided on our site. Any third-party services are provided "as is" without any warranty regarding their operation or reliability.

  1. Acceptance of Additional Policies

By using our website, you also agree to our Privacy Policy and Return & Exchange Policy, which are linked here.

  1. Third-Party Links

Denz is not responsible for third-party websites accessed through links provided on our platform. We advise you to review their individual terms and policies.

  1. User Submissions

Any feedback, suggestions, or ideas submitted to Denz may be used by us without any restrictions or obligations.

Ordering & Contract Formation

Your order becomes binding only once you receive an order confirmation email from Denz. Adding items to your cart does not constitute an official order.

Shipping & Delivery

Estimated delivery timelines will be provided at checkout. Denz is not responsible for delays caused by courier services, customs, or unforeseen events. International orders may have additional charges and requirements.

Returns, Exchanges, & Refunds

Products must be returned within 7 days of receipt, unused and in their original packaging. Items like innerwear or customized products are non-returnable. Refunds will be processed within 7-10 business days after inspection.

Payment Terms

We accept UPI, debit/credit cards, net banking, and wallets. If a transaction fails, the order will not be processed. Cash on Delivery (COD) is not available unless specified.

Intellectual Property

All logos, product images, graphics, and website content are owned by Denz and cannot be reproduced without written consent.

Limitation of Liability

Denz is not liable for indirect damages, including but not limited to loss of profits or data. Our liability is limited to the total amount paid for the product.

Force Majeure

Denz shall not be held liable for failure to fulfill obligations due to events beyond our reasonable control, including natural disasters, strikes, or pandemics.

Governing Law & Jurisdiction

These Terms & Conditions are governed by Indian law. Any disputes arising from these terms shall be resolved in the jurisdiction of Delhi courts.

Termination

Denz reserves the right to suspend or terminate customer accounts that violate these policies or misuse our website.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: support@denz.in

Phone: +91-9953246688