Shipping & Delivery Policy

Denz – Shipping & Delivery Policy

Effective Date: 11-sep-2025

We aim to ensure your order is delivered to you as quickly and safely as possible. This policy explains our shipping process, delivery times, and other important details.

  1. Shipping Methods & Delivery Times

Domestic Shipping: We offer standard and express shipping within India. Estimated delivery times will be provided at checkout, typically ranging from 3 to 7 business days.

International Shipping: We also offer international shipping. Delivery times vary by destination and may take 7 to 21 business days, depending on the country.

  1. Shipping Costs

Domestic Shipping: Shipping costs will be calculated at checkout based on the weight and delivery location of the order.

International Shipping: Additional shipping charges may apply for international orders, which will be displayed during checkout.

  1. Order Processing

Orders are typically processed within 24-48 hours after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

  1. Shipping Restrictions

We currently only ship to valid addresses within India and to select international destinations. Certain remote areas may have limited shipping options.

  1. Shipping Delays

Unforeseen Delays: Delivery may be delayed due to unforeseen circumstances, such as natural disasters, customs clearance, or courier delays. While we strive to meet the expected delivery times, Denz is not responsible for delays caused by these factors.

Missing or Lost Packages: If your package is lost or significantly delayed, please contact our customer support team. We will assist you in locating the order and filing claims with the courier service, if applicable.

  1. Tracking Your Order

Once your order is dispatched, we will send you a tracking number and courier details to track your shipment. You can track your order on the courier's website.

  1. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will arrange for a replacement or issue a refund based on the situation.

  1. Contact Us

If you have any questions regarding shipping or delivery, please reach out to us:

Email: support@denz.in

Phone: +91-9953246688